Payments are due on the 1st of each month. Please allow 5 - 7 business days for Metro Waste Systems to receive and post your payments if mailed in. Past due payments will be subject to a late fee. Delinquent accounts may be placed on interruption of service. To prevent interruption of service please allow 2 business days for your payment to be processed before 12 pm on the day preceding your service day. Terminated accounts must be paid in full plus an additional restart fee to resume services.
If you have any questions or need assistance please feel free to call us 210.807.8555 during office hours, Monday - Friday from 8am - 4pm. We are closed from 1pm to 1:30pm for lunch.